IT Systems Administrator with Citrix Expertise

3 weeks ago

Kochi Naval Base, India PracticeSuite, Inc. Full time
Job Title: IT Systems Administrator with Citrix Expertise

We are seeking a highly skilled IT Systems Administrator with expertise in Citrix to join our team at PracticeSuite, Inc. in Kochi, Kerala.

Key Responsibilities:
  • Administer and maintain our organization's IT platforms, including Citrix Virtual Apps & Desktops, Citrix ADC (NetScaler), and Microsoft Failover Cluster.
  • Provide end-user support for over 40 users in a team-based environment, with a focus on collaboration and communication.
  • Install, configure, implement, and validate the installation of components on networks, including Citrix Virtual Apps & Desktops, Citrix ADC (NetScaler), and Microsoft Failover Cluster.
  • Monitor, support, maintain, and troubleshoot hardware and software to ensure optimal performance of IT systems.
  • Implement and maintain numerous hardware platforms and applications, including desktop and notebook deployment and lifecycle management.
  • Diagnose and resolve hardware, software, and system issues as they arise.
  • Replace and upgrade outdated systems when necessary.
  • Monitor system performance to ensure smooth operation.
  • Research and recommend new approaches to improve processes.
  • Ensure documentation is up-to-date and comprehensive.
  • Assist in crafting and enforcing policies related to endpoint functionality.
  • Administer Microsoft Office 365 (GCC environment).
  • Support remote workforce.
  • Collaborate with other members of the IT and Security teams to quickly resolve issues.
  • Assist with and lead endpoint-focused projects.
  • Apply analytical skills to solve complex technical problems and recommend solutions.
  • Establish and maintain effective working relationships with company staff, suppliers, and business partners.
  • Ability to juggle multiple priorities, change, and adaptability in a fast-paced environment.
  • Effectively communicate complex technical issues both orally and in writing.
  • Availability outside of normal working hours to resolve emergency issues promptly.
Qualifications:
  • Experience in configuring Active Windows Directory.
  • 5+ years of experience maintaining and upgrading a Citrix environment.
  • Group Policy Handling.
  • Networking Knowledge.
  • Experience in handling and configuring firewalls and security systems.
  • IT security compliance.
  • Experience in configuring VPN, firewall.
  • IT disaster management.
  • Server configuration.
  • Basic trouble shooting.
  • IT security.
  • E-mail server configuration and set up – open-source email is an added advantage.
  • Backup recovery familiarized.
  • Good communication in English.
  • Highly motivated and able to work independently.
  • Ability to effectively manage time and prioritize tasks.
  • A proven ability to research, analyze, and synthesize information.
  • Creative mindset and the ability to think outside the box.

We are an equal opportunity employer and comply with all applicable national, state, and local laws governing nondiscrimination in employment. PracticeSuite, Inc. is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status.

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