IT Systems Administrator w/ Citrix

3 weeks ago

Kochi, India PracticeSuite, Inc. Full time
*This position will work 3rd shift hours.

OVERVIEW

PracticeSuite is currently looking for a Systems Administrator with Citrix experience to join our Kochi, Kerala team. The Systems Administrator will play an important role within the growing team. Please find a list of the responsibilities this position will have within our company:

ROLE & RESPONSIBILITIES

• The IT Systems Administrator role will have a key focus on administering and maintaining our organizations IT platforms, as well as providing end user support for over 40 users in a team-based environment, with a heavy emphasis on collaboration• Install, configure, implement, and validate installation of components on networks including but not limited to: Citrix Virtual Apps & Desktops, Citrix ADC (NetScaler), Microsoft (current Version) Failover Cluster, (current Version) Hyper-V Manager, Microsoft System Center Virtual Machine Manager (SCVMM), Hypervisors and virtualization sub-systems Infrastructure as Code methodologies• The systems administrator's responsibilities include monitoring, supporting, maintaining, and troubleshooting hardware and software, and ensuring that all IT systems run with optimal performance• Responsible for supporting and maintaining end user computing platforms and deployed applications• Implementing and maintaining numerous hardware platforms and applications• Desktop and notebook deployment and lifecycle management• Diagnosing and resolving hardware, software, and other system issues as they arise• Replacing and upgrading outdated systems when necessary• Monitoring system performance to ensure smooth operation• Researching and recommending new approaches to improve processes• Ensuring documentation is up to date and comprehensive• Assisting in the crafting and enforcing of policies related to endpoint functionality• Administration of Microsoft Office 365 (GCC environment)• Supporting remote workforce• Collaborate with other members of the IT and Security teams to quickly resolve issues• Assist with and lead endpoint-focused projects• Apply analytical skills to solve complex technical problems and recommend solutions• Establish and maintain effective working relationships with company staff, suppliers, and business partners• Ability to juggle multiple priorities, change & adaptability in a fast-paced environment• Effectively communicate complex technical issues both orally and in writing• Availability outside of normal working hours to resolve emergency issues promptly

QUALIFICATIONS

• Experience in configuring Active Windows Directory• 5+ years of experience maintaining and upgrading a Citrix environment• Group Policy Handling• Networking Knowledge• Experience in handling and configuring firewalls and security systems• IT security compliance• Experience in configuring VPN, firewall• IT disaster management• Server configuration• Basic trouble shooting• IT security• E-mail server configuration and set up – open-source email is an added advantage• Backup recovery familiarized• Good communication in English• Highly motivated and able to work independently• Ability to effectively manage time and prioritize tasks• A proven ability to research, analyze, and synthesize information• Creative mindset and the ability to think outside the box

WHO WE ARE

PracticeSuite, Inc, is an emerging cloud based SaaS Company based in Kochi, Kerala that provides cloud platform to doctors in private practices. With excellence in technology and innovation, an agile management team, high employee morale, high customer satisfaction and retention, grand product vision, and spirit of constant improvements, PracticeSuite is an amazing work environment

As a company, we are a team of professionals on a mission, an extended community that work together, have fun, share our ideas, voice our disagreements and relentlessly strive for excellence in our work. To us, working at PracticeSuite is a pride and is our identity. At the end of the day, with a sense of accomplishment, we go home with content to have a meaningful personal life

Please visit our website to learn more about us, at Inc is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. PracticeSuite, Inc also complies with all applicable national, state and local laws governing nondiscrimination in employment.

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