Lending Operations Manager

3 days ago

Thrissur, Kerala, India beBeeLeadership Full time ₹ 1,53,60,000 - ₹ 2,16,00,000
Commercial Lending Team Lead

We are seeking an experienced and proactive team leader to oversee a team of analysts supporting commercial real estate lending operations.

Key Responsibilities:

Team Management & Delivery
  • Lead and mentor analysts processing loan applications, credit documentation, and portfolio management.
  • Ensure delivery in line with Service Level Agreements (SLAs)/Key Performance Indicators (KPIs) with high accuracy.
  • Track, review, and report team performance; conduct regular feedback and coaching.
Operational Excellence
  • Enforce adherence to established lending standards and criteria.
  • Review and approve credit papers/documentation prior to submission.
  • Support the use of systems to monitor loan applications through approval.
Stakeholder Engagement
  • Act as the single point of contact for client stakeholders.
  • Manage escalations, provide operational updates, and lead process alignment discussions.
  • Facilitate transparent communication between teams.
Compliance & Risk
  • Oversee collaboration with risk and financial crime teams for onboarding/fraud cases.
  • Ensure compliance with banking regulations and client policies.
Process Improvement & Reporting
  • Identify and implement initiatives to enhance efficiency and quality.
  • Prepare and present performance reports, dashboards, and insights for senior leadership.
Training & Development
  • Conduct training on commercial lending practices, compliance, and systems.
  • Drive a culture of continuous improvement and professional growth.

Candidate Profile:

Education & Experience:

  • Bachelor's or Master's degree in Finance, Economics, Business, or related field.
  • Minimum 5 years of experience in commercial lending, credit analysis, or financial services.
  • Proven experience in leading teams and working with international clients.

Skills & Competencies:

  • Strong leadership and team management capabilities.
  • Excellent knowledge of commercial lending, credit documentation, and compliance.
  • Effective communicator with strong stakeholder management skills.
  • High attention to detail, analytical mindset, and problem-solving ability.
  • Proficient in banking systems, reporting, and MS Office tools.

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