IT Services Practice Leader

6 days ago

Kannur, Kerala, India beBeePracticeHead Full time ₹ 40,00,000 - ₹ 50,00,000
Practice Head – PLM IT Services

We are seeking a highly skilled and experienced leader to oversee our PLM IT Services Practice. This role requires strategic thinking, business acumen, and exceptional people management skills. The successful candidate will be responsible for driving growth, innovation, and customer success within the practice.

Key Responsibilities:
  • Practice Leadership: Define the strategic roadmap for the PLM practice aligned with company goals, build, manage, and scale practice capabilities, establish technical and delivery excellence, strengthen the PLM practice by enhancing offerings, reusable assets, and capabilities.
  • Business Growth & Customer Success: Collaborate with Sales & Marketing to define and execute go-to-market strategies, support pre-sales activities including proposals, RFPs/RFIs, and customer presentations, drive account mining and expansion opportunities within key client accounts, build and maintain strong C-level relationships with strategic customers, understand financial KPIs and actively drive profitability and growth targets.
  • Delivery Oversight: Ensure timely, high-quality, and cost-effective delivery of all projects within the practice, implement robust governance frameworks, conduct regular reviews, and manage escalations, define and monitor delivery KPIs and SLAs to ensure consistent performance, manage services project delivery with strong customer management and satisfaction focus.
  • Capability Building: Identify future skill requirements and proactively build internal competencies through training, mentoring, and hiring, collaborate with HR to attract, retain, and develop top PLM talent, build a scalable organization supported by strong internal processes and IT systems, manage the talent pyramid effectively — including skills alignment, attrition control, and resource utilization.
  • Solution Innovation & Thought Leadership: Drive the creation of reusable IP, frameworks, accelerators, and proprietary solutions, contribute to thought leadership through whitepapers, webinars, and industry events, stay ahead of emerging market trends, tools, technologies, and competitor strategies.
Requirements:
  • 15-25 years of experience in IT services with at least 5 years in Project/Practice Management, minimum 5 years of experience managing multiple projects simultaneously, proven experience in building and scaling practices or Centers of Excellence (COEs).
  • Strong background in one or more PLM platforms (e.g., 3DEXPERIENCE, Aras Innovator, Windchill, Teamcenter), deep delivery and people management experience across global, cross-functional teams, strategic thinking, strong business acumen, and demonstrated executive presence.
  • Excellent communication, interpersonal, and negotiation skills, engineering or technology graduate; MBA preferred.
Note:

This role is currently open only for candidates based in Pune.

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