
Travel Experience Leader
2 days ago
**Job Description:**
As a Program Service Manager, you will play a key role in driving the achievement of regional excellence goals. You will be responsible for hiring, training, and coaching trip leaders to deliver high-quality experiences for our customers.
- Hire and train trip leaders based on their cultural fit with our company values.
- Develop hiring and training plans to staff all departures with high-performing trip leaders.
- Lead trip leader meetings and training in an office environment and on-the-road trip simulations.
**Required Skills and Qualifications:**
- 3+ years' experience in hiring, training, coaching, and managing individual and team performances.
- A strong and engaging leader who is flexible, analytical, creative, independent, and highly organized.
- Excellent verbal and written command of the English language.
**Benefits:**
As a Program Service Manager, you will have the opportunity to work with a dynamic team and contribute to the success of our business. You will also have access to ongoing training and development opportunities to help you grow in your career.
**Others:**
- Drive achievement of regional excellence goals through live coaching of trip leaders.
- Ride along with trip leaders while on tour to support performance.
- Plan and lead annual trainings and mini-trainings in South India and Sri Lanka.
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