
Mortgage Operations Director
22 hours ago
As a key member of our team, you will oversee the daily operations of a group of mortgage originators, ensuring compliance with federal and industry regulations while providing exceptional customer service.
This role involves:
- Directing team members in their daily activities, training, hiring, recruiting, and performance reviews to optimize productivity and efficiency
- Elevating service levels for customers by ensuring quality control of residential mortgage loans and streamlining processes for better outcomes
- Developing coaching and training programs for staff to enhance skills and knowledge
- Monitoring and overseeing loan production pipeline to ensure targets are met and exceeding expectations
Key Requirements:
- In-depth knowledge of mortgage industry regulations, including TRID guidelines, to maintain compliance
- Superior communication skills, both verbal and written, to effectively engage with stakeholders
- Excellent supervision, organization, and math skills to drive results and make informed decisions
- Strong attention to detail and sound judgment skill to navigate complex situations
- A minimum 72-84 months of Mortgage Origination experience, preferably in US Home Loan products
For consideration, please submit your resume.
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