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Chat Support Specialist Position
1 week ago
Impetus Career Consultants is a leading provider of human resources solutions, dedicated to empowering careers and transforming lives. With a strong focus on customer satisfaction and employee development, we aim to create a positive impact on the communities we serve. As a member of our team, you will be part of a dynamic and inclusive organization that values diversity, creativity, and innovation.
About the Job:
This Customer Service Representative position involves working with customers through various channels, including chat, email, and social media. Your primary responsibility will be to respond to customer inquiries, resolve issues promptly, and maintain a positive reputation for our company. You will also have the opportunity to engage with our team members, participate in training programs, and develop new skills to enhance your career prospects. By joining our team, you will become part of a collaborative and supportive environment that encourages growth and development.
About the Work Environment:
As a Customer Service Representative, you will work in a fast-paced and dynamic environment where no two days are the same. You will be required to adapt quickly to changing situations, manage multiple priorities, and maintain a high level of productivity. Our team operates on a 24/7 schedule, and you may be required to work varying shifts, including nights, weekends, and holidays. However, we prioritize work-life balance and offer flexible arrangements to accommodate individual needs. By choosing Impetus Career Consultants, you will become part of a company that values its employees' well-being and strives to create a healthy work-life balance.
