
Exceptional Customer Experience Deliverer
21 hours ago
Job Title: Customer Excellence Executive
We offer the unique opportunity to deliver exceptional customer experiences for couples on unforgettable vacations.
The ideal candidate will be responsible for handling real-time customer queries, managing escalations and ensuring timely resolutions, coordinating with travel suppliers and service providers to resolve urgent issues, and providing immediate assistance for any itinerary changes or disruptions.
Key responsibilities include:
- Providing proactive support to customers
- Resolving complex customer complaints in a timely manner
- Collaborating with internal stakeholders to improve customer satisfaction
Requirements include:
- 1-3 years of experience in customer service, travel operations, or a related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
We offer:
- A dynamic and collaborative work environment
- Opportunities for professional growth and development
- A competitive compensation package
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