
Voice and Accent Trainer
5 days ago
Greeting of the Day
We are currently seeking a skilled professional to fill the role of Voice and Accent Trainer. This is an exciting opportunity for someone with experience in voice and accent training, communication training, soft skills training, and corporate training.
Experience:
- 2-3 years in Contact Center
Location: Mangalore (WFO)
We offer a range of benefits including competitive salary and rotational shifts.
Key Responsibilities:
- Deliver Voice, Accent Neutralization, and Communication Skills training to new hires and existing staff.
- Conduct needs analysis, pre-assessments, and design customized training interventions accordingly.
- Facilitate New Hire Training (NHT) batches on communication, language, culture, and customer handling skills.
- Coach agents on pronunciation, grammar, clarity, fluency, and overall customer interaction etiquette.
- Develop and update training content, modules, and materials based on business needs.
We appreciate your interest in this opportunity and look forward to hearing from you within 30 days.
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