Application Support Manager

16 hours ago


Mumbai, Maharashtra, India Netcore Cloud Full time
About Us

At Netcore Cloud, innovation is the cornerstone of everything we do. As pioneers behind the leading AI/ML-powered Customer Engagement and Experience Platform (CEE), we're dedicated to revolutionizing how B2C brands interact with their customers. Our state-of-the-art SaaS products are designed to foster personalized engagement throughout the entire customer journey, creating remarkable digital experiences for businesses of all sizes.

Engineering at Netcore Cloud

Dive into a world where your work directly impacts engagement, conversions, revenue, and customer retention. Our engineering team tackles complex challenges that come with scaling high-performance systems. We thrive on versatility and speed, employing advanced tech stacks such as Kafka, Storm, RabbitMQ, Celery, RedisQ, and GoLang, all hosted robustly on AWS and GCP clouds. At Netcore Cloud, you're not just solving technical problems—you're setting industry benchmarks.

Job Summary

We are seeking a seasoned leader for our SRE & Application Support division, overseeing the reliability, scalability, and efficient operation of our martech tools built on open-source frameworks. This role will play a key part in maintaining the operational stability of our products on Netcore Cloud's infrastructure, ensuring 24/7 availability, and driving incident management.

SRE Leadership & Strategy
  • Lead the Site Reliability Engineering (SRE) team to design and implement robust systems ensuring uptime, scalability, and security.
  • Develop and maintain strategies for high availability, disaster recovery, and capacity planning of all Martech tools.
  • Advocate and apply the principles of automation to eliminate repetitive tasks and improve efficiency.
  • Establish and refine Service Level Objectives (SLOs), and Service Level Agreements (SLAs) in collaboration with product and engineering teams.


  • Navi Mumbai, Maharashtra, India Search Syerngy Full time

    Job Title: Financial Application Support ManagerWe are looking for a skilled Financial Application Support Manager to oversee the support and enhancement of financial applications at Search Syerngy. This role requires a strong background in financial systems, process engineering, and SQL queries.The ideal candidate will have experience working with external...


  • Mumbai, Maharashtra, India Netcore Cloud Full time

    About the RoleWe are seeking an experienced Cloud Infrastructure Leader to join our team at Netcore Cloud. This role will oversee the design and implementation of robust systems ensuring uptime, scalability, and security.The ideal candidate will have a proven track record of managing systems on open-source frameworks and cloud platforms, with expertise in...


  • Mumbai, Maharashtra, India Ares Management Corporation Full time

    Join Ares Management Corporation as an experienced IT professional to provide exceptional support services for our Investment and Shared Services applications.Job OverviewWe are seeking a highly motivated and detail-oriented individual to fill the role of Application Support Associate. As a member of our Technology team, you will be responsible for...


  • Mumbai, Maharashtra, India NEC Full time

    Job OverviewNEC is seeking an experienced Application Admin to join our team. This role involves owning the configuration, maintenance, and L1 troubleshooting of applications.ResponsibilitiesAs an Application Admin, you will work as part of a busy support team, taking calls from customers and resolving incidents. Your tasks will include user administration...


  • Mumbai, Maharashtra, India Piramal Enterprises Full time

    Job OverviewPiramal Enterprises is seeking a skilled Application Support Lead to oversee the technical support team. This role involves managing end-to-end engagement with customers, internal stakeholders, and the application support department.We offer a competitive salary of $120,000 - $180,000 per annum, depending on experience.


  • Mumbai, Maharashtra, India Hempel Full time

    Digital is looking for an Application Support Specialist to join our team and support Supply Chain Management applications as part of establishing an application management function within Digital for T&O.The position is needed to support Supply Chain Management applications as part of establishing an application management function within Digital for...


  • Mumbai, Maharashtra, India Initiate International Full time

    Job OverviewWe are seeking an experienced Application Support Manager to lead our 24×7 service desk and application support/incident management team in the Mumbai Metropolitan Region.The successful candidate will oversee incident management processes for payment applications, ensuring timely identification, prioritization, and resolution. They will also...


  • Navi Mumbai, Maharashtra, India Ventura Securities Ltd. Full time

    Key Responsibilities:">We are seeking an experienced Application Support Engineer to monitor and manage OLTP applications.Troubleshoot and resolve issues related to application including bugs and system failures.Provide real-time support to users and stakeholders by resolving their technical queries.Augment and integrate leading-edge tools and...


  • Mumbai, Maharashtra, India Hexaware Technologies Full time

    Job SummaryWe are seeking an experienced Dotnet Application Support Specialist to join our team at Hexaware Technologies. This is a challenging role that requires strong technical skills, excellent communication abilities, and a passion for delivering high-quality results.About the RoleIn this position, you will be responsible for providing application...


  • Navi Mumbai, Maharashtra, India Ventura Securities Ltd. Full time

    About Ventura Securities Ltd.\Ventura Securities Ltd. is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the company is entering the next phase of growth by pivoting to a digital first approach and strengthening its direct-to-consumer franchise.\The ideal candidate for this role...


  • Mumbai, Maharashtra, India Hexaware Technologies Full time

    About the Role:We are seeking a skilled Application Support Specialist to join our team in Mumbai or Dehradun. This role will involve providing application support and maintenance services for various business applications, working closely with development teams and end-users to resolve technical issues.Key Responsibilities:Provide timely and effective...


  • Mumbai, Maharashtra, India Travelex Full time

    About the RoleWe are seeking an experienced Senior IT Analyst to join our team at Travelex, responsible for delivering high-quality application support services.


  • Mumbai, Maharashtra, India HDFC Securities Ltd Full time

    About HDFC Securities Ltd:HDFC Securities is a leading stock broking company in India and a subsidiary of HDFC Bank, a renowned private sector bank. With a strong presence since 2000, it offers an extensive product suite to its diverse customer base, including retail and institutional investors. Headquartered in Mumbai, the company provides various...


  • Mumbai, Maharashtra, India Travelex Full time

    **Job Overview**We are seeking a highly skilled Technical Application Support Specialist to join our team at Travelex.The successful candidate will be responsible for providing exceptional technical support to our applications, ensuring seamless operation and high-quality service delivery.The ideal candidate will have a strong understanding of application...


  • Mumbai, Maharashtra, India Kotak Investment Advisors Limited Full time

    Role Description:We are looking for an experienced Application Support and Engineer to handle technical issues and perform maintenance tasks for our .NET / Windows applications hosted in Azure / AWS.Main Responsibilities:Database administration, ensuring data integrity and performance.Incident resolution, adhering to SLA requirements.Live application...

  • Software Engineer

    1 week ago


    Mumbai, Maharashtra, India Hexaware Technologies Full time

    .Net Application Support RoleWe are seeking a skilled .Net developer to join our team as an application support specialist. This role requires strong knowledge of .Net (C#, VB) and experience in providing app support & maintenance services.About the JobThis is a challenging role that involves resolving defect fixes and working on minor enhancements/change...


  • Mumbai, Maharashtra, India Resourcetree Full time

    Job Overview">We are seeking a skilled Application Support Specialist to join our team at Resourcetree in Mumbai, India. As a key member of our support team, you will be responsible for providing high-level support for our applications, ensuring smooth operation, troubleshooting issues, and driving improvements.Key Responsibilities:Provide day-to-day...


  • Navi Mumbai, Maharashtra, India Communication test design india pvt Ltd Full time

    Key ResponsibilitiesTechnical Leadership: Coordinate with teams to resolve complex application and system issues, design and maintain expertise in application processes, and administer application issues.Application Support: Provide updates, perform root cause analysis, and plan, execute, and implement applications and configuration change procedures to...


  • Mumbai, Maharashtra, India Resourcetree Full time

    Job Description">We are seeking experienced and skilled Application Support Specialists to join Resourcetree in Mumbai. As a key member of our team, you will be responsible for delivering high-level application support, ensuring smooth operation, troubleshooting issues, and driving improvements.">Key Responsibilities:">">Provide day-to-day application...


  • Mumbai, Maharashtra, India DBS Bank Full time

    DBS Bank seeks a skilled Application Support Specialist to join our Technology and Operations team. This role will provide critical support for our secured and unsecured lending business functions, ensuring seamless application performance and resolution of production issues.About the RoleIn this key position, you will be responsible for coordinating with...