International Fraud Specialist
2 months ago
We are seeking a highly skilled International Fraud Specialist to join our team at Rivera Manpower Services. The ideal candidate will have a minimum of 1 year of experience in International Customer Support and a strong background in fraud recovery.
The successful candidate will be responsible for resolving conflicts and managing customer expectations, while also determining customer needs and providing appropriate solutions through relationship building.
Key responsibilities include:
- Approaching problems logically and with good judgment to ensure the appropriate customer outcome.
- Making appropriate decisions on behalf of the customer quickly and effectively.
- Effectively prioritizing work to ensure efficiency.
- Conducting research as needed.
Requirements include:
- Good analytical skills – detail oriented.
- Good communication skills, both oral and written.
- Working knowledge of MS Excel.
- A good attitude – committed to the work.
Location: Bangalore. Relocation to Bangalore is possible.
Salary package: 6 lpa.
Rounds of interviews: HR round / Voice & Accent / Manager Round.
Graduate qualifications: Any graduates/undergraduates.
Experience needed: Experience in International BPO / Call Centre / Client Servicing / Customer Service / Technical Support.
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Fraud Specialist
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