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Amazon Investigator

1 month ago

Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full time

We are seeking a highly skilled and experienced Fraud Detection Expert to join our team at ADCI in Karnataka, India.

The ideal candidate will have excellent written and spoken English skills, with the ability to compose grammatically correct, concise and accurate written responses. They will also possess excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.

This role involves taking appropriate action to identify and help minimize the risk posed by fraud patterns and trends. The successful candidate will be responsible for communicating via email and telephone with buyers, merchants, and other external and internal customers, while maintaining Amazon's site quality by enforcing Amazon's Policy Guidelines.

The salary for this position is estimated to be around $60,000 - $80,000 per annum, depending on experience and qualifications. We offer a flexible work schedule, including weekends, nights, and/or holidays, as well as opportunities for professional growth and development.

In addition to the above, the successful candidate will have:

  • Excellent problem-solving skills
  • Exceptional customer handling and conflict resolution skills
  • Demonstrated ability to analyze problems logically
  • Strong organizational skills
  • Effective prioritization of work time
  • Able to maintain high levels of confidentiality and data security standards
  • Experience with Microsoft Office, including Outlook, Word, and Excel

As a Fraud Detection Expert, you will be working in a fast-paced team environment, with the opportunity to participate in special projects and assignments as necessary. If you are passionate about emerging as the world's most customer-centric company and are committed to delivering exceptional results, we encourage you to apply for this exciting opportunity.