Global Telecommunications Specialist

22 hours ago

Tiruchi, Tamil Nadu, India beBeeTelecommunications Full time ₹ 60,00,000 - ₹ 1,00,00,000
Telecommunications Expertise

The role involves collaborating with a global team to deliver innovative engineering solutions and end-to-end network support.

Job Responsibilities
  • Troubleshoot complex issues with GTD-5 switches, requiring at least 5 years' experience.
  • Deliver Tier 3 telephony and hardware support, including fault isolation and resolution.
  • Interface with customers, support teams, and vendors to resolve network problems.
  • Guide field teams on proper trouble isolation and hardware replacement.
  • Document internal processes and mentor other engineers.
  • Ensure accurate, timely ticket updates and participate in an on-call rotation.
Required Skills and Qualifications
  • At least 5 years' hands-on GTD-5 hardware support and telephony troubleshooting experience.
  • Experience with call processing and translations.
  • Familiarity with central office procedures and ISO27001 compliance.
  • Strong communication, customer focus, and documentation skills.
  • Ability to work independently from home and manage time effectively.
  • Degree in Engineering or related field (or equivalent experience).
Benefits
  • 100% remote role – work from anywhere in India.
  • Part of a high-performing, global team that values innovation and growth.
  • Opportunity to support world-class clients and develop your career with industry leaders.
What We're Looking For

We are seeking a highly skilled Telecommunications Engineer to join our international team. If you have expertise in GTD-5 hardware support, telephony troubleshooting, and project management, we encourage you to apply.

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