Data Driven Decision Maker

3 days ago

Thāne, Maharashtra, India beBeeBusiness Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Description

We are seeking an analytical leader to spearhead customer and business analytics initiatives, shaping data-driven decision-making and promotion strategies.

The ideal candidate will have a strong track record in building and operationalizing customer metrics, hands-on expertise with analytics tools, and experience leading a small analytics team or mentoring analysts.

Key Responsibilities
  • Develop business insights in areas such as promotion effectiveness, elasticity, and customer engagement.
  • Define and operationalize KPIs that measure customer lifecycle health, retention, and loyalty.
  • Own and prioritize the analytics backlog, balancing quick wins with deep-dive strategic analyses.
  • Manage and mentor a team of analysts, guiding them in methodology, prioritization, and problem-solving.
  • Explore and pilot AI/ML tools to improve customer segmentation, churn prediction, and self-serve analytics.
  • Collaborate with IT and data engineering teams to strengthen data infrastructure, governance, and quality standards.
  • Ensure clear, actionable communication of insights to leadership and cross-functional teams.
Requirements
  • 6+ years of experience in business insights, analytics, or customer intelligence.
  • Strong track record in building and operationalizing customer metrics.
  • Hands-on expertise with analytics tools, dashboards, and SQL.
  • Experience in leading a small analytics team or mentoring analysts.
  • Exposure to AI/ML applications in CRM is a strong plus.
  • Strong stakeholder management and communication skills.
Benefits
  • Be at the heart of data-driven decision-making.
  • Shape customer retention, loyalty, and engagement strategy.
  • Lead high-visibility projects that directly impact growth and revenue.
  • Work in a culture that values innovation, ownership, and data-driven decision-making.

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