Warranty Claims Specialist

5 days ago


Cochin, Kerala, India beBeewarranty Full time ₹ 9,00,000 - ₹ 12,00,000

Automotive Warranty Expert Opportunity

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About the Company

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This role offers a unique chance to work remotely with a supportive team and build a long-term career.

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Role Overview

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The Automotive Warranty Administrator will be responsible for accurate and timely processing of warranty claims, requiring strong attention to detail and effective communication. This role involves verifying repair orders, preparing claims for submission, reviewing and coding warranty claims, maintaining records, and collaborating with the client's team to ensure accuracy and satisfaction.

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Key Responsibilities

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  • Verify repair orders against dealership systems and prepare claims for submission.
  • Accurately review, code, and process warranty claims.
  • Maintain records, update claim notes daily, and track aging claims.
  • Communicate with dealership staff to resolve issues.
  • Collaborate with the client's team to ensure accuracy and satisfaction.
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Qualifications & Requirements

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  • Excellent English communication skills (written and verbal).
  • Strong attention to detail and accuracy.
  • Bachelor's degree highly preferred.
  • Prior experience in warranty processing (Ford, GM, or Chrysler) is a strong advantage.
  • Ability to work flexible hours, including overnight IST hours.
  • Reliable high-speed internet and a professional home office setup.
  • Computer proficiency and ability to learn new software quickly.
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