
Proven Products Professional
1 week ago
At our organization, we're seeking a highly skilled Product Coordinator to join our team. As a key member of our operations group, you will play a critical role in ensuring the seamless delivery of our products and services.
Key Responsibilities:
- Active engagement with sales teams to resolve day-to-day hurdles related to products and processes
- Coordinating with various functions like IT, Sales, Credit, and Operations teams to resolve queries on time and provide ad-hoc support where required
- Identifying product gaps, conducting research on product development, testing the viability of products and processes, communicating new launches, and processes
- Ensuring adequate training interventions on systems and processes while monitoring progress and publishing figures
- Driving employee contests and incentives to increase motivation and productivity levels of employees
- Driving the sale of supplementary products such as insurance to secure portfolios and increase fee income, including designing and conducting sales contests and running marketing campaigns
- Identifying training needs of the team and ensuring that all employees across regions are trained on products and processes
- Providing inputs for building technology roadmaps for microfinance businesses
- Offering ad-hoc marketing support in raising requests from teams and providing collaterals
Requirements:
- At least 3 years of experience in managing products and systems; domain experience is a plus point
- Experience working on Br Net system is preferred
Preferred Skills:
- Good acumen of technology and IT platforms (LOS/LMS)
- Query management and tracking
- Effective communication
Educational Qualifications:
- Post Graduate/Graduate in any discipline
This role requires strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving. If you have a passion for delivering high-quality products and services, we encourage you to apply for this exciting opportunity.
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