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Back Office Operations Specialist

2 weeks ago

Anand, Gujarat, India beBeeBackground Full time ₹ 7,50,000 - ₹ 15,00,000
Back Office Operations Specialist

New American Funding is a mortgage lender offering an array of loan options.

The company was established in 2003 and is headquartered in Tustin, CA, United States. In addition, New American Funding has a subsidiary in India, which provides technology and process efficiency solutions for the business.

The company's intelligent servicing platform supports end-to-end mortgage processing from digital application to final payment. It also develops CRM, point-of-sale, and loan origination software products, as well as providing training and technical support.

The business operations teams provide processing, underwriting, mortgage closing services, and ensure homeowners and homebuyers navigate the complex world of mortgages and loans with ease and confidence.

Job Summary:

This role involves performing back-office operations in the US Mortgage domain. The successful candidate will require strong communication and critical thinking skills.

Responsibilities:

  • Develops and maintains a thorough understanding of procedures and processes by participating in knowledge transfer sessions.
  • Operational activities align with procedural requirements, including document review, indexing, etc.
  • Achieve/exceed key performance indicators (productivity, quality, etc.) as defined.

Qualifications & Core Competencies:

  • Arts and science graduates.
  • Excellent command of the English language, being fluent in spoken and written.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Basic Excel knowledge.
  • Willingness to work in a US shift time zone (9:30 PM to 6:30 AM).