Full-Time Remote Administrative Support Role
2 days ago
We are seeking a skilled Remote Patient Service Specialist to provide administrative and patient support for our physical and rehabilitation medicine clinic. This is a full-time, remote position that requires strong organizational and communication skills.
As the first point of contact for patients, therapists, and staff, you will manage the day-to-day operations of the front office remotely. Your role is vital in ensuring smooth communication and efficient patient flow.
Key Responsibilities:- Provide financial and administrative support by collaborating with the billing team on insurance verification, billing, and session authorizations.
- Manage patient appointments and assist with transportation arrangements while coordinating with home care schedulers.
- Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.
- Minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.
- Excellent verbal and written communication skills with a clear, neutral accent.
- Experience with Electronic Medical Records (EMR) systems such as Epic, AthenaHealth, or WebPT is required.
- Proficiency in Microsoft Office (Word, Excel) and Google Applications (Sheets, Docs, Calendar) is a plus.
If you have excellent organizational skills, a passion for healthcare administration, and a strong ability to work independently, we encourage you to apply for this opportunity.
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