Insurance Collections Representative

4 days ago


Chennai, Tamil Nadu, India beBeeCustomerCare Full time ₹ 15,00,000 - ₹ 45,00,000
Job Description:

Perform outbound calls to insurance companies in the US to collect outstanding accounts receivables.

  • Respond to customer requests by phone and/or in writing to ensure customer satisfaction and meet service standards.

Key Responsibilities:

  1. Make outbound calls to insurance companies to collect outstanding accounts receivables.
  2. Analyze medical insurance claims for quality assurance.
  3. Resolve moderately routine questions following pre-established guidelines.
  4. Perform routine research on customer inquiries.
  5. Develop a comprehensive understanding of the healthcare insurance industry, including products, services, and processes performed by the team.


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