Operations Expert

20 hours ago

Allahabad, Uttar Pradesh, India beBeeOperations Full time ₹ 15,00,000 - ₹ 25,00,000

Job Overview

We are seeking a skilled Operations Analyst to join our team. The successful candidate will be responsible for driving key projects, delivering on 1YP-3YP plans, and executing Ops priorities.

Main Responsibilities:

  • Comprehend the company's Ops Excellence program and implement existing plans
  • Work closely with all Fin Ops towers and other teams to drive the OE framework and monitor progress through logical dashboards tracking performance metrics
  • Analyze performance trends, identify potential risks, and present them through insightful power points as needed to the leadership team
  • Identify process gaps and improvement opportunities in the overall Ops processes and implement solutions using Project management methodologies to close these gaps
  • Drive the adoption and execution of project management methodologies tailored to the operational needs, ensuring efficient delivery of initiatives
  • Train and mentor projects/People in PM methodologies
  • Drive various Ops routines such as Shared Communication Meet, Battle of Towers, RTO governance, NPS, Target Management, Ops RnR, Ops Events, Stakeholder visits, Engagement initiatives, etc.
  • Challenge the status quo to improve the efficiency and effectiveness of these routines
  • Work with various Ops and teams for data coordination and own the data quality for these routines

Requirements:

  • Bachelor's or Master's degree in economics, Business Administration, Engineering, or relevant Functional background
  • Previous work experience of 3-5 years in leading operations, projects, continuous improvement programs
  • Very high attention to detail, dissect data and problems analytically, presentation skills, change management, E2E project management, cross-department collaboration, strong English written and verbal communication skills, expert-level MS Excel, Word, and advanced PowerPoint skills

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