Frontline Customer Support Representative

2 days ago

Hyderabad, Telangana, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000
Customer Service Specialist

We are seeking a highly skilled Customer Service Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences by effectively managing daily workload, resolving order shipment issues, and coordinating with internal and external stakeholders.

Key Responsibilities:
  • Manage orders and ensure timely shipment to meet customer expectations.
  • Resolve customer complaints regarding damaged, late, or incorrect products.
  • Work closely with Distribution Center operations to optimize order fulfillment.
  • Develop strong relationships with internal and external stakeholders for data sharing and collaboration.
About the Role:

This is an exciting opportunity to work in a dynamic and fast-paced environment where you will have the chance to make a real impact on our customers' satisfaction.

You will be part of a collaborative team that values open communication, mutual respect, and a customer-centric approach.

In this role, you will have the opportunity to grow and develop your skills, take on new challenges, and contribute to the success of our organization.

We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off, to support your physical and mental well-being.

Additionally, we provide opportunities for professional development, training, and education to help you advance in your career.

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