Customer Experience Specialist

Customer Onboarding Manager Job DescriptionAs a key first impression for our clients, you will oversee the onboarding process, managing requests and reviewing their renewal pipeline. This involves working closely with our clients to drive success and serve as our product champion, expanding features with our product team.Key Responsibilities:Develop and...

We are seeking a dedicated professional to assist customers and resolve queries.Key responsibilities include providing customer service, addressing concerns, and ensuring a seamless experience.This role is ideal for individuals with good communication skills, basic knowledge of customer service processes, and a problem-solving attitude.As a customer support...

Customer Service Operations SpecialistWe are seeking a skilled Customer Service Operations Specialist to ensure a premium customer experience across all channels in Emerging Markets.This is a dynamic role that involves managing BPO/vendor operations, driving targets, aligning processes, and acting as the first escalation point. The successful candidate will...

Customer Support SpecialistThe role requires excellent communication skills and the ability to adapt/respond to different types of customers. We are looking for a Customer Support Specialist to join our team.The ideal candidate will have proven customer support experience or marketing background, strong phone contact handling skills, and the ability to...

Customer Support SpecialistAs a key player in our organization, we seek an exceptional individual to join our team as a Customer Support Specialist. This role involves providing professional support to customers through various communication channels.

Customer Service SpecialistJob Description:    As a Customer Service Specialist, you will be responsible for providing exceptional support to customers via phone, email, and in-person. You will handle customer inquiries, resolve issues, and provide solutions that meet their needs.    Key Responsibilities:Handle customer calls, emails, and chats with...

This role offers an exciting opportunity to work in a fast-paced environment, where you will be responsible for delivering exceptional customer experiences.Job DescriptionThe primary focus of this position is to provide top-notch customer support, ensuring that customers are satisfied with the products and services they receive. This involves responding to...

Customer Success Associate RoleWe are seeking a dedicated and data-driven professional to excel as a Customer Success Associate.The ideal candidate will focus on delivering exceptional customer experiences by managing key performance indicators (KPIs) such as Sentiment Analytics, Engagement Scores, and Request Completion SLAs.Key Responsibilities:Monitor and...

About The RoleThis position involves working with customers to ensure their digital experience is maximized, through a deep understanding of our products and services.You will be responsible for developing an in-depth knowledge of our solutions and providing end-to-end support to customers throughout the onboarding process and post go-live.

Customer Service Representative RoleWe deliver outsourced services to numerous clients in the real estate marketing sector, catering to thousands of realtors across Canada.We are a dynamic and innovative team constantly enhancing our skills and offerings. We strive to provide exceptional customer experiences through our daily interactions.This position...