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Business Process Expert
2 weeks ago
Job Description:
We are seeking a highly motivated Business Process Expert to join our team. As a key member of our organization, you will play a crucial role in shaping the future of work.
In this dynamic environment, you will have the opportunity to drive change and innovate processes that impact global enterprises. With a focus on efficiency, productivity, and customer satisfaction, you will work closely with cross-functional teams to design, implement, and optimize business processes.
Your responsibilities will include:
- Billing and Invoicing
- Ensuring timely execution and accuracy of billing
- Monitoring and updating customer details in CRM systems
- Invoice corrections and rebills
- Responding to emails and queries from field teams
- Supporting and driving key metrics
- Updating work instructions
Requirements:
To succeed in this role, you will need:
- A college or university degree in Finance or Economics, or equivalent experience
- Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and MS Outlook
- A proficient level of English
- Strong analytical and problem-solving skills
- Ability to work independently and collaboratively as part of a team
Preferred Qualifications:
A high motivation to learn and adapt to changing priorities would be an asset. If you are result-driven, detail-oriented, and thrive in a fast-paced environment, we encourage you to apply.
Benefits:
You will have the opportunity to:
- Drive change and innovation in a cutting-edge industry
- Make a meaningful impact on global enterprises
- Accelerate your career with hands-on experience, mentorship, and continuous learning opportunities
- Work with a diverse and dynamic team of bold thinkers and problem-solvers
Others:
Genpact is committed to creating a dynamic work environment that values respect, integrity, customer focus, and innovation. We are an Equal Opportunity Employer and welcome applications from diverse candidates. Please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.