
Theatre Operations Manager
3 days ago
Our ideal candidate will oversee the daily operations at a movie theatre, managing staff performance, customer satisfaction, and revenue growth. Key responsibilities include:
Main Responsibilities- Staff Management: Direct and motivate theatre staff to deliver exceptional service.
- Customer Service: Foster a positive environment for patrons and ensure their needs are met.
- Revenue Growth: Monitor ticket sales, revenue, and attendance to optimize profitability.
- Concession Operations: Manage snack bar and beverage operations to meet customer demand.
- Technical Coordination: Collaborate with audio-visual teams to ensure seamless showings.
- Bachelor's /Post graduate degree in Hotel Management, Hospitality or similar field is preferred.
- MBA or Diploma in Hospitality/Operations Management is beneficial.
- Prior experience working in the cinema industry is mandatory.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Customer-focused with problem-solving mindset.
- Familiarity with cinema management systems (POS, ticketing, scheduling software).
- Basic understanding of projection and AV systems is advantageous.
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