Senior Operations Manager

4 days ago

Jamnagar, Gujarat, India beBeeClusterManager Full time ₹ 90,00,000 - ₹ 1,20,00,000
Operations Cluster Manager

The ideal candidate will oversee the operation of multiple centers within a designated cluster, ensuring seamless performance and strategic direction. Key responsibilities include ensuring consistent implementation of organizational policies, managing resources, and fostering a collaborative environment.

Key Responsibilities:
  • Ensure seamless operation of multiple centers within the designated cluster.
  • Provide operational leadership to multiple centers within the assigned cluster with a focus on enrollment and placements.
  • Implement programs, oversee center-level activities within the cluster, manage resources, and foster a collaborative environment.
  • Ensure consistent implementation of organizational policies and procedures.
Program Management & Coordination:
  • Oversee the coordination and execution of programs across the cluster.
  • Cultivate relationships with internal stakeholders for operational requirements and community partners for program alignment.
  • Enable implementation of execution plans to adhere to project mandates and timelines.
  • Ensure compliance with process metrices and quality standards while continuously seeking opportunities for program improvement.
Stakeholder Engagement:
  • Collaborate with internal teams for operational requirements.
  • Maintain strong relationships with community partners and external stakeholders to enhance program impact.
  • Participate in formal meetings to share operational feedback with respective stakeholders.
People Management:
  • Train and mentor center managers and support staff within the cluster.
  • Lead and support team members to promote professional development and teamwork.
  • Enable optimal productivity level of reporting teams.
Resource Management:
  • Manage budgetary resources effectively to maximize impact across all centers.
  • Monitor and optimize resource allocation, including staffing, supplies, and equipment.
  • Manage project budgets effectively, ensuring the allocation of resources aligns with program priorities.
Documentation, Compliance and Quality Assurance:
  • Prepare regular reports on program outcomes and key metrics.
  • Maintain comprehensive documentation of program activities and impact.
  • Ensure compliance with relevant laws, regulations, and organizational standards.
  • Implement quality assurance measures to uphold service excellence.
Required Skills and Qualifications:
  • Strong background in skill development, CSR projects, and team management skills.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work collaboratively in a team environment.
  • Strong analytical and strategic thinking skills.

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