Dynamic Training Specialist

3 days ago

Lucknow, Uttar Pradesh, India beBeeTrainer Full time ₹ 1,08,86,400 - ₹ 2,59,20,000

Job Title:

Dynamic Training Specialist

We are seeking a skilled and results-driven trainer to lead impactful training programs across various stakeholders.

The ideal candidate will have excellent communication skills, be detail-oriented, and have experience in instructional design and delivery.

Key Responsibilities:

  • Training Delivery:
    • Develop and deliver training content on soft skills, process, product, and systems.
    • Evaluate learning effectiveness through assessments, quizzes, and role-plays.
  • Collaboration & Stakeholder Engagement:
    • Work closely with cross-functional teams to identify performance gaps and develop targeted training interventions.
    • Build relationships with stakeholders to understand their needs and ensure training is relevant and effective.
  • Reporting & Documentation:
    • Maintain accurate training records and reports to track progress and measure impact.
    • Provide actionable insights to stakeholders and leadership based on training data.

What We Are Looking For:

  • Bachelor's degree in any discipline.
  • Minimum 4-6 years of experience in training delivery, preferably in customer service or product-based environments.
  • Excellent communication and facilitation skills.
  • Proficiency in MS Excel, PowerPoint, and LMS platforms.

Required Skills & Qualifications:

  • Public speaking and facilitation skills.
  • Instructional design fundamentals.
  • Kirkpatrick model and 360° feedback evaluation.
  • Stakeholder collaboration and engagement.

Preferred Skills:

  • Experience mentoring juniors or managing agency/vendor partners.
  • Exposure to credit or payment products and their risk/compliance nuances.
  • Familiarity with predictive models and large-scale marketing automation.

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