Community Builder

3 days ago

India beBeeCommunityBuilder Full time ₹ 40,00,000 - ₹ 80,00,000

Community Builder Opportunity

We are seeking a talented professional to drive community growth and engagement.

About the Role:

Community Engagement & Sales

  • Act as the primary point of contact for prospective and existing workshop attendees, providing exceptional customer service and support.
  • Foster strong relationships with customers to encourage repeat bookings and referrals through personalized follow-up via calls and emails.
  • Promote the brand at events, ensuring a warm and welcoming experience for every guest.

Content & Brand Support

  • Collaborate with marketing teams to create engaging stories, posts, and updates that showcase the community's value proposition.
  • Share behind-the-scenes content, customer testimonials, and event highlights across social channels to build brand awareness and loyalty.
  • Monitor social media interactions and respond to comments or messages in a timely manner, ensuring a positive online reputation.

Business Analysis & Insights

  • Track and report key community metrics, including attendance, engagement rates, repeat booking patterns, and customer satisfaction scores.
  • Analyze customer feedback to identify common themes, unmet needs, and improvement opportunities, informing data-driven decisions.
  • Present monthly insight reports with actionable recommendations for class offerings, marketing focus, and engagement strategies.
  • Stay updated on industry trends, competitor activities, and emerging topics relevant to food and experiential communities.

Requirements:

  • 2-4 years of experience in sales, community management, customer success, or event coordination.
  • Strong people skills - warm, approachable, and genuinely curious about others.
  • Excellent communication, both written and spoken.
  • Comfort with basic data tracking, Excel/Google Sheets, and using insights to guide decisions.
  • A self-starter who thrives in a fast-paced, entrepreneurial environment.

What We Offer:

A dynamic work environment, opportunities for growth and development, and a chance to make a meaningful impact on our community.

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