Customer Service Specialist

Customer Relationship Manager**Role Overview:** A skilled professional with expertise in relationship management is required to foster strong connections with customers and drive business growth. **Key Responsibilities:**Dig deep into customer needs and provide tailored solutions that meet their expectations.Identify lucrative opportunities and develop...

Key Responsibilities - Provide accurate and timely solutions to customer complaints - Ensure customer satisfaction and provide excellent customer service - Collaborate with internal teams to resolve customer issues - Meet productivity and quality standards - Maintain accurate records of customer interactions Job Requirements - Fluency in Malayalam and...

About Us:Machli is known for its fresh seafood, warm hospitality and memorable dining experiences. We're expanding our team and looking for energetic, guest-focused service staff to join us.What You'll Do:Provide attentive, friendly service to all guests during breakfast, lunch and dinnerTake orders accurately and serve food and beverages promptlySet up and...

Role: Customer Support Executive. Working Hours & Days : 3 PM to 12 AM, Monday to Friday. Office Location : Kaloor, Ernakulam. Experience Level:0-3 Years **Qualifications;** - Fresher to 3 year of experience in customer support - A Bachelor's degree, Technical or diploma - Proficiency in basic Excel functions - A strong desire and commitment to continuous...

Telecallers make outbound calls to inform or promote a company's products or services. They may also handle inbound calls from customers. Customer service Telecallers provide customer service by answering inquiries, resolving complaints, and retaining dissatisfied customers. Sales Telecallers may persuade customers to make purchases or schedule...

**Job : Call Center Quality Assurance (QA) Specialist** **Location**: Kaloor, Kochi **Salary**: ₹32,000 per month **Shift**: Rotational **Experience**: 4-5 years as QA in a call center **Languages**: English & Hindi Speaking Skills **Responsibilities**: - Monitor and evaluate customer interactions to ensure quality standards. - Provide feedback and...

**Confirming reservations**: Sending confirmation details to customers - **Managing cancellations**: Handling cancellations and modifications to existing reservations - **Maintaining records**: Keeping accurate records of reservations and customer information - **Coordinating with other departments**: Working with other departments to ensure room or service...

Join our team at Fit and Fury, a premier health supplements store located in Kochi. We specialize in offering a wide range of products including whey proteins, mass gainers, vitamins, and other health supplements to help our customers achieve their fitness and wellness goals. At Fit and Fury, we are committed to providing exceptional customer service and...

Handle **hotel bookings**, **holiday packages**, and **domestic/international air ticket reservations**: - Manage client queries and provide **customized travel solutions** based on their requirements - Use travel booking platforms - Assist Privilege Card holders with smooth reservation and travel assistance - Prepare itineraries, cost estimates, and...

Join our team at Fit and Fury, a premier health supplements store located in Kochi. We specialize in offering a wide range of products including whey proteins, mass gainers, vitamins, and other health supplements to help our customers achieve their fitness and wellness goals. At Fit and Fury, we are committed to providing exceptional customer service and...