Chief Customer Experience Officer

1 day ago

Nagpur, Maharashtra, India beBeeInnovation Full time ₹ 30,00,000 - ₹ 60,00,000

Job Title: Product Management Leader

The role of a Product Management Leader involves guiding the product strategy and execution of the roadmap for our CX portfolio. This includes working closely with Development teams to ensure that the right features get built in a timely manner with excellent product quality, ease of upgrading and adoption, and creating stickiness.

Key Responsibilities:

  1. Develop and Execute Product Roadmap: Work with stakeholders to establish a clear product vision and develop a roadmap that aligns with business objectives.
  2. Collaborate with Cross-Functional Teams: Partner with Sales, Marketing, and Development teams to ensure seamless product fulfillment and launch readiness.
  3. Measure Adoption and Identify Opportunities: Monitor on-going adoption and identify opportunities to improve product offerings and enhance customer experience.
  4. Leverage Market Trends and Insights: Stay up-to-date with market trends and competitive insights to inform product decisions and drive innovation.
  5. Communicate Effectively: Develop and maintain strong relationships with customers, partners, and internal stakeholders through effective communication and collaboration.

Requirements:

  • Bachelor's Degree or Equivalent: Required.
  • Proven Product Management Experience: Preferably in similar customer experience platforms.
  • Technical Knowledge: Familiarity with AI/ML concepts and their application in marketing products.
  • Excellent Communication Skills: Ability to influence cross-functional teams and communicate effectively with diverse stakeholders.

What We Offer:

  • Career Growth Opportunities: Chance to work on exciting projects and grow your career in a dynamic organization.
  • Collaborative Environment: Opportunity to work with a talented team of professionals who share your passion for innovation.
  • Continuous Learning: Support for professional development and staying up-to-date with industry trends and best practices.

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