Experience Director

2 days ago


Nagpur, Maharashtra, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 11,00,000
Job Overview

The Chief Customer Officer will lead our customer service and experience initiatives, ensuring exceptional customer satisfaction.

Key Responsibilities:
  • Lead the customer service team to meet and exceed client expectations regarding service quality and responsiveness.
  • Provide essential backup support and guidance to the team, ensuring all department goals are met efficiently.
  • Monitor call, email, and web-based submission volumes; prioritize and distribute workloads to optimize team efficiency and customer response times.
  • Implement tracking and measurement systems for individual and team performance against short-term targets and long-term strategic objectives.
  • Cultivate a positive environment, providing motivational support to team members to drive productivity and engagement.
  • Conduct regular performance reviews, offering coaching and development opportunities to ensure the team operates at high levels of performance.
Requirements
  • Minimum 8-10 years of progressive experience in customer service, customer success, or customer experience leadership roles.
  • Prior experience within the industry is highly preferred.
  • Demonstrated success in managing and scaling customer-facing teams.
  • Exceptional leadership, coaching, and team development abilities.
  • Strong analytical skills with the ability to track metrics and make data-driven decisions.

  • Operations Director

    3 days ago


    Nagpur, Maharashtra, India beBeeoperationsdirector Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Operations Director RoleWe are seeking a seasoned Operations Director to drive our organization's operational strategy, ensuring high standards of safety, quality and customer satisfaction.This leadership position requires a strategic thinker who can develop and implement long-term operations plans, manage resources effectively, and drive performance...


  • Nagpur, Maharashtra, India beBeeManagement Full time ₹ 1,00,00,000 - ₹ 2,50,00,000

    Job Title: Technical DirectorWe are seeking an accomplished professional to support our teams in building innovative products and driving growth.The ideal candidate will have a strong background in supply chain management, preferably with 8-20 years of experience.They should also be familiar with SaaS (Software as a Service) and ERP platforms, with at least...

  • Operations Director

    6 days ago


    Nagpur, Maharashtra, India beBeeOperational Full time ₹ 20,00,000 - ₹ 31,00,000

    About our organizationOur organization is a global demand generation agency that empowers businesses to connect with the right prospects through authentic, conversation-driven engagements backed by data-driven intelligence.The RoleWe're seeking a hands-on Customer Marketing Operations Director to bridge the gap between marketing strategy and flawless event...


  • Nagpur, Maharashtra, India beBeeFinance Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Lead Finance Director PositionThe Lead Finance Director will be responsible for overseeing the overall financial management of the organization.This position requires a strategic thinker with strong business acumen, excellent leadership skills, and deep expertise in corporate finance.Roles and Responsibilities:Oversee financial operations across entities and...


  • Nagpur, Maharashtra, India beBeeproject Full time ₹ 20,00,000 - ₹ 30,00,000

    Job Title: Executive Project DirectorOverviewWe are seeking an experienced and skilled Executive Project Director to lead our projects and teams. The ideal candidate will have a strong background in project management, excellent communication skills, and the ability to work effectively in a global team environment.Key ResponsibilitiesDevelop and implement...


  • Nagpur, Maharashtra, India beBeeCustomerExperience Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Title: Customer Experience DirectorAbout the Role:We are seeking an experienced and passionate leader to head our customer service and experience initiatives. This critical role is responsible for ensuring exceptional customer satisfaction and fostering strong, lasting relationships with our user base.Key Responsibilities:Lead, mentor, and inspire a team...


  • Nagpur, Maharashtra, India R C Plasto Tanks & Pipes Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Company DescriptionR C Plasto Tanks & Pipes Pvt. Ltd. is a premier plastic water storage tank and pipe fabrication company in India, offering a range of high-quality products including CPVC, UPVC, PVC plumbing pipes and fittings, agriculture pipes and fittings, borewell pipes, and PTMT bathroom fittings. We pride ourselves on delivering competitive prices...


  • Nagpur, Maharashtra, India beBeeInvestment Full time ₹ 30,00,000 - ₹ 40,00,000

    Job Title: Investment Operations DirectorWe are seeking an experienced Investment Operations Director to lead our team of professionals responsible for the development of operational strategy and process improvement.Manage a team of experts to ensure the execution of financial accounting, tax reporting, and client services.Develop the operational...

  • Technical Director

    2 days ago


    Nagpur, Maharashtra, India beBeeSoftware Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Title: Technical DirectorAbout This RoleWe are seeking a highly skilled technical director to lead our engineering teams.The ideal candidate will have a strong background in backend technologies and be able to provide solutions architecture support, troubleshoot issues, and assist in technical implementations.Key Responsibilities:Provide solutions...

  • Project Director

    4 days ago


    Nagpur, Maharashtra, India beBeeLeader Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Project DirectorWe are seeking a skilled project leader to oversee end-to-end project execution for a fast-growing SaaS product company.Key Responsibilities:Plan and manage project deliverables, ensuring timely completion and maintaining high-quality standards.Coordinate with cross-functional teams, including engineering, product, and business teams, to...