Collections Portfolio Manager
15 hours ago
Job Title: Collections Portfolio Manager
About the Role:
At Orange Shark, we are seeking a highly skilled Collections Portfolio Manager to join our team. As a Collections Portfolio Manager, you will be responsible for handling delinquent portfolios and delivering high productivity while maintaining low NPA rates.
Key Responsibilities:
- Handle delinquent portfolios from Bucket X to 180 + (Education Loan).
- Deliver 99 % productivity in Bucket X and maintain low NPA rates.
- Conduct regular and timely visits on cases that are not contactable in Bucket X and mandatory visits on all 30 + & NPA cases.
- Maintain data records, meet reviews and targets, and provide regular feedback to the Manager.
- Ensure compliance with all relevant policies and procedures and adhere to prudent social and legal norms during customer interactions.
Requirements:
- Graduate in any field. Postgraduation/ MBA/ CA preferred.
- Minimum 3 - 8 years of relevant collections experience.
- Goal orientation, working effectively with teams, interpersonal and influencing skills to manage customers effectively.
- Proven track record of achieving deadlines and contributing to target achievement for the company.
What We Offer:
- Opportunity to work with a dynamic team at Orange Shark.
- Competitive salary and benefits package.
- Chance to grow and develop your career in collections management.
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