Senior Technology Specialist

Role Overview

This role is responsible for providing high-quality IT infrastructure support to ensure the availability, stability, and performance of our datacentres, platforms, and corporate systems.

• Key Responsibilities:
• AIX Server management
• SAN and storage array management would be advantageous
• Backup, Replication, HA and Recovery technologies
• AIX Server Security Management
• AIX Server hardware

Team Collaboration:

This position is part of the Infrastructure department and reports to the Infrastructure Head.

Project Deliverables:

The team are responsible for the administration and management of all development, UAT, pre-production, production, and DR environments as well as internal corporate IT systems.

Key Performance Indicators:

Availability: Ensure that uptime SLA's are met every month for systems that you are responsible for by managing and resolving issues logs; performing scheduled maintenance to minimise disruption; managing third-party support contracts where required to provide support levels.

Performance: Ensure that performance SLA's are met every month for systems that you are responsible for by monitoring system performance, capacity, and growth; suggesting and implementing performance improvements and hardware/software refreshes.

Information Security:

Ensure that the FNZ network and systems are internally and externally secure by following existing policies and procedures and documenting for audit purposes as required by ISO27001; implementing security projects; completing risk assessments and build guides for new and existing systems.

Business Continuity:

Ensure that FNZ-held data is secure and backed up by ensuring that regular backups are made and are tested; participating in yearly BCP & DR tests; ensuring that any new build is in line with company requirements and departmental policy for resilience and availability; documenting resilience and backup plans for all new builds.

Professional Development:

Develop professional and technical knowledge and skills. Provide technical advice and mentoring within the team.

Required Skills:

• Degree qualified or equivalent industry certifications and experience.
• AIX operating system administration skills.
• Knowledge of automation scripting.
• Keen interest in and knowledge of latest server and storage technologies.
• Successfully implemented Infrastructure projects.
• Good team player with the ability to work independently and able to take initiative, drive change and new technologies and methodologies.
• Excellent communication skills, confident in dealing with internal and external clients.
• Passionate about providing an excellent service experience for our clients.
• Superior problem-solving capabilities.
• Able to work in a rapidly changing environment.
• Excellent time-management skills – ability to effectively prioritise and execute tasks in a high-pressure environment.

Benefits:

• Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world's largest companies.
• Remuneration and career advancement is based on individual contribution and business impact rather than tenure or seniority.
• We provide significant financial rewards for high-performing individuals.