Zone Director

Zonal Manager Position

Develop and execute strategic initiatives to enhance the performance, efficiency, and reach of educational centers within a designated zone. Key areas of focus include sales objectives, operational metrics, market trends, competitor activities, and risk mitigation strategies.

Main Responsibilities:

• Oversight of day-to-day operations at educational centers to ensure seamless execution and productivity.
• Ensuring adherence to quality standards, regulatory guidelines, and company policies.
• Implementation and monitoring of standard operating procedures across all centers.
• Promoting sales growth to meet revenue targets and designing marketing campaigns to boost enrollments.
• Fostering strong relationships with key stakeholders, including parents, schools, and local communities.
• Leading and managing center heads and their teams, providing coaching and setting goals for individual and team effectiveness.

Culture and Performance:

• Establishing a collaborative, motivated culture with continuous professional development opportunities.
• Analyzing financial reports to ensure profitability and implementing cost-saving initiatives.
• Tracking performance metrics and allocating resources for optimal utilization.
• Maintaining high customer satisfaction standards and addressing queries, concerns, and complaints promptly.
• Collecting and analyzing customer feedback to improve overall service quality and student outcomes.

Reporting and Communication:

• Preparing regular reports on operational performance, sales achievements, and financial results for senior management.
• Serving as a communication bridge between corporate/regional offices and center teams.
• Representing the organization at relevant events, conferences, and meetings within the zone.

Qualifications: A bachelor's degree in Business Administration or a related field is required. 5-7 years of experience in management roles, preferably in education or a similar industry.