Business Operations Manager

1 month ago


Hyderabad, Telangana, India WELLS FARGO BANK Full time
About this role:

Wells Fargo is seeking a Business Operations Manager to join the Human Resources team.

This role involves supporting HR Operations in completing large and complex business initiatives, managing employee capacity and workloads, and implementing policy and regulatory strategies to meet risk management and compliance guidelines.

The ideal candidate will have 4+ years of experience in Business Execution, Implementation, or Strategic Planning, and 2+ years of leadership experience.

Responsibilities include:

  • Supporting HR Operations in completing large and complex business initiatives
  • Managing employee capacity and workloads
  • Implementing policy and regulatory strategies to meet risk management and compliance guidelines
  • Working independently on moderately complex issues and projects
  • Identifying opportunities for process improvement and risk controls
  • Providing training, performance evaluations, and coaching to employees
  • Making sound decisions and resolving issues in a timely manner
  • Interpreting and developing controls, policies, and procedures for HR operations functions
  • Collaborating and influencing all levels of employees
  • Leading teams to achieve business objectives
  • Mentoring and guiding talent development for employees
  • Exercising independent judgment and providing guidance to employees
  • Collaborating and consulting with HR partners and leaders across the organization

Required qualifications include:

  • 4+ years of Business Execution, Implementation, or Strategic Planning experience
  • 2+ years of leadership experience

Desired qualifications include:

  • 10+ years of exposure to Human Resources Operations or Shared Services
  • Attention to detail
  • Ability to handle sensitive and confidential information
  • Maturity to interact across layers of hierarchy
  • Ability to serve as a conduit between leadership and execution levels

Job expectations include:

  • Willingness to work night shift hours (5:30 pm to 2:30 am IST) as per India time


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