Business Operations Manager

6 days ago


Hyderabad, Telangana, India WELLS FARGO BANK Full time
About this role:

Wells Fargo is seeking a highly skilled Business Operations Manager to join our team.

Key Responsibilities:
  • Manage and develop complex teams handling multifaceted tasks and operations for a single business group within a line of business.
  • Engage business stakeholders in integrating or implementing business execution initiatives.
  • Identify and recommend opportunities for process improvement, redesign, change management initiatives, and risk control development.
  • Make decisions and resolve issues regarding operations of the team to meet business objectives.
  • Interpret and develop policies and procedures aligned with Wells Fargo's business line objectives.
  • Collaborate and consult with immediate colleagues and cross-functional business partners.
  • Interact directly with executive management to influence, optimize, and negotiate on business operations related to Strategy and Execution.
  • Manage allocation of people and financial resources for Business Execution.
  • Mentor and guide talent development of direct reports and assist in hiring talent.
Requirements:
  • 14+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 8+ years Leadership experience.
Desired Qualifications:
  • Experience in Change Management.
  • Experience in Home Lending.
  • Good understanding of Product - Agile methodology.
Job Expectations:
  • Obtain a comprehensive understanding of change control process and adherence requirements.
  • Perform timely preliminary assessment on change records submitted to HL Change Control Center for validation of required data points and identify errors or missing requirements.
  • Review answers to risk & attribute questions for each individual change and ensure answers are complete, accurate, and clear based on the change information entered.
  • Communicate clearly through written communication the actions needed from change owners to resolve data points that do not meet the policy requirements.
  • Act as subject matter expert to change control users on the awaiting preliminary assessment stage of the change control procedure.
  • Perform document validation of artifacts and properly archive for long-term retention.
  • Work closely with other change control user roles (operational risk consultant, change owners) on process adherence opportunities.
  • Upload change activities and deliverables document for each change record and manage via collaborative SharePoint site.


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