Application Support Engineer

4 weeks ago


Navi Mumbai, Maharashtra, India Jio Full time
Job Description:

As an Application Support Operations team member at Jio, you will be responsible for handling user issues escalated by the L2 team. This involves change discussions, CR preparation, execution, and testing across environments. You will also manage application capacity, review alerts and monitoring parameters, and optimize DB queries. Additionally, you will coordinate with other teams and automate regular manual tasks.

Requirements:

8-13 years of experience in development or operations & deployment in IT/telecom industry. Experience in GIS or location based services is desirable but not mandatory. You must have working knowledge of Linux and/or Windows, experience in operations or deployment and UAT, and good knowledge of SQL and Oracle/Postgres. You should also be well-versed with Linux commands and have knowledge of Apache/tomcat and http. A good understanding of queue management (ActiveMQ/Kafka) is also required. Very good verbal and communication skills in English are essential. Willingness to work in 24x7 shifts is mandatory.

Education:

B.E or B.Tech degree in Electronic & Telecom or Comp. Sc from a recognized university or MCA and BCA. Above 60% marks in 10th, 10+2 and above 65% in UG and/or PG are required.

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