Customer Success Associate

3 weeks ago


Gurgaon, Haryana, India Pranam Recruiters Full time
Job Summary

We are seeking a highly skilled Customer Success Associate to join our team at Pranam Recruiters. The ideal candidate will have a strong background in customer service and experience working in the fintech/BFSI industry.

Key Responsibilities
  • Handling customer queries and providing end-to-end resolution
  • Maintaining high customer satisfaction ratings (CSAT)
  • Taking ownership of customer issues and providing timely solutions
Requirements
  • Near-native fluency in English with a strong command of grammar, syntax, and vocabulary
  • Graduate in any field
  • 1 year of experience in the fintech/BFSI industry
Benefits
  • Up to 20 km cab facility


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