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Customer Success Associate

1 month ago

Gurgaon, Haryana, India Pranam Recruiters Full time
Customer Success Associate

At Pranam Recruiters, we are seeking a highly motivated and experienced Customer Success Associate to join our team. The ideal candidate will have a strong background in Fintech/BFSI industry and excellent communication skills.

Key Responsibilities:

  • Handling customer queries and providing end-to-end resolution
  • Maintaining high CSAT scores
  • Providing timely and effective support to customers

Requirements:

  • Near-native fluency in English with a strong command of grammar, syntax, and vocabulary
  • Ability to speak, write, and comprehend English at a near-native level
  • Graduate in any field
  • 1 Yrs experience in Fintech/BFSI industry is a must

Benefits:

  • Cab: Upto 20kms