Lead Service Coordinator

2 weeks ago

Mumbai, Maharashtra, India beBeeDeputy Full time ₹ 15,00,000 - ₹ 20,00,000
Job Summary:

The Deputy Manager role plays a pivotal part in protecting the interests of esteemed clients and providing robust support to stakeholders. The primary objective is to deliver exceptional service by ensuring that requirements are fully understood and addressed comprehensively and efficiently.

Key Responsibilities:
  • Regulatory Compliance
    • Prepare and submit timely and accurate reports to regulatory bodies, such as IRDAI.
    • Ensure adherence to statutory guidelines and evolving regulatory frameworks.
    • Liaise with compliance and legal teams to interpret new regulations and implement reporting changes.
    • Maintain documentation and audit trails for all regulatory submissions.
  • Business Intelligence
    • Design and maintain dashboards for business performance tracking.
    • Generate periodic and ad-hoc reports for senior management and business units.
    • Automate reporting processes using tools like Excel, SQL, Power BI, or Tableau.
    • Ensure consistency, accuracy, and timeliness of MIS outputs.
  • Data Governance
    • Oversee data collection, validation, storage, and retrieval processes.
    • Implement data governance protocols to ensure integrity, privacy, and security.
    • Collaborate with IT and business teams to enhance data architecture and systems.
    • Maintain master data and ensure alignment across departments.
  • Analytics
    • Perform trend analysis, forecasting, and scenario modelling to support strategic decisions.
    • Identify business insights from structured and unstructured data.
    • Use statistical tools and machine learning models to solve business problems.
    • Present findings in a clear, actionable format to stakeholders.
  • Communication & Stakeholder Engagement
    • Act as a bridge between technical teams and business units.
    • Present complex data insights in simple, business-friendly language.
    • Coordinate with internal departments for data requirements and reporting needs.
    • Prepare executive summaries and presentations for Management-level discussions.
    • Act as a checker for client communications.

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