Customer Support Specialist

7 days ago

Solapur, Maharashtra, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

Job Title:

Customer Support Specialist">

This role is ideal for someone who enjoys helping others and has strong communication skills. As a dedicated customer support specialist, you will be the primary point of contact for our customers, ensuring a positive experience from their first interaction to resolution.

">

Key Responsibilities:

">
  • ">
  • Respond to customer inquiries promptly and professionally via email and other communication channels.">
  • Manage and resolve issues related to lost packages, damaged products, and incorrect orders.">
  • Process and manage customer orders on our Direct-to-Consumer (DTC) website platform, including handling returns, exchanges, and refunds.">
  • Act as the main point of contact for our shipping vendors. Work with them to track down and resolve delivery issues efficiently.">
  • Proactively identify and resolve potential issues before they escalate, ensuring a smooth and hassle-free customer experience.">
">

Requirements:

">
  • ">
  • Bachelor's degree in any field">
  • 1-2 years of experience working in e-commerce operations or customer-facing roles">
  • Strong attention to detail and accuracy">
  • Excellent organizational and time-management skills">
  • Ability to work independently and as part of a team">
  • Fluent in written and spoken English">
">

About Us:

">We are an Indian skincare brand specializing in body care, focusing on bringing face-grade skincare and plant-based formulations to address specific body concerns."]},

  • Customer Support Position Available

    1 week ago

    Solapur, Maharashtra, India beBeeCustomer Full time ₹ 3,00,000 - ₹ 10,00,000

    Job Opportunity: Customer SupportWe are seeking a highly skilled and experienced customer support professional to join our team as a Customer Support Specialist.About the RoleThis is a full-time remote position that requires excellent communication skills, language proficiency, and attention to detail. As a customer support specialist, you will be...

  • Customer Support Liaison

    6 days ago

    Solapur, Maharashtra, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Customer Service Specialist">Overview:We are seeking a skilled Customer Service Specialist to join our team. This role involves initiating outbound calls to prospects, engaging in effective communication to highlight the value proposition, and working towards achieving sales targets through telephonic selling.Responsibilities:Initiate outbound...

  • Customer Support Specialist

    2 days ago

    Solapur, Maharashtra, India beBeeSupport Full time ₹ 5,00,000 - ₹ 7,50,000

    Customer Support ProfessionalWe are seeking a highly skilled and experienced customer support professional to join our team.Key Responsibilities:Resolve Customer EnquiriesHandle customer calls, emails, and chat with professionalism and empathy.Manage Enquiries from Initiation to ResolutionDocument interactions, feedback, and issues in a detailed...

  • Technical Support Specialist

    5 days ago

    Solapur, Maharashtra, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for monitoring and maintaining the health of our infrastructure, ensuring that all systems are running smoothly and efficiently.As a Technical Support Specialist, you will be the first point of contact for customers experiencing technical...

  • Customer Support Professional Wanted

    4 hours ago

    Solapur, Maharashtra, India beBeeCustomerSupport Full time ₹ 45,00,000 - ₹ 60,00,000

    We are seeking a customer support professional to join our team.About the Role:As a customer support specialist, you will be responsible for handling inbound and outbound customer calls for international clients.You will resolve queries efficiently and professionally, maintaining high levels of customer satisfaction and service quality.Key responsibilities...

  • Technical Support Specialist

    3 hours ago

    Solapur, Maharashtra, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our organization. As a key member of our support team, you will be responsible for handling international customer queries via voice calls and providing technical support for basic troubleshooting issues.To succeed in this role, you should have excellent English communication skills...

  • Customer Support Specialist

    5 days ago

    Solapur, Maharashtra, India beBeeCustomerSupport Full time ₹ 45,00,000 - ₹ 85,00,000

    Customer Service ProfessionalWe are seeking a Customer Service Professional to provide exceptional support to our customers. This role involves serving as the primary point of contact, building strong relationships, and promoting digital solutions to enhance overall service and satisfaction.Key Responsibilities:Offer first-line assistance to customers on...

  • Operational Support Specialist

    2 days ago

    Solapur, Maharashtra, India beBeeCustomerService Full time ₹ 3,50,000 - ₹ 8,00,000

    Job OverviewWe are seeking a highly skilled Operational Support Specialist to provide exceptional customer service and support.Main Responsibilities:Assist clients with inquiries and resolve issues in a timely manner.Provide detailed information on products and services.Develop strong relationships with clients through effective communication.RequirementsTo...

  • Airline Support Specialist

    4 hours ago

    Solapur, Maharashtra, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,00,000

    Job Title: Airline Support SpecialistWe are seeking an experienced Airline Support Specialist to provide dedicated support services to our clients.Key Responsibilities:Assist with Amadeus suite ARD Web, Altea CM and other systems.Provide reservations and ticketing experience including seating and codeshare handling.Handle disruptions and resolve customer...

  • Administrative Support Specialist

    1 day ago

    Solapur, Maharashtra, India beBeeAdministrativeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Administrative Support SpecialistThe role of an Administrative Support Specialist involves overseeing day-to-day administrative tasks, including maintaining office files, providing support to the management team, tracking data for reports, ensuring customer satisfaction, and assisting with finance-related tasks.Key Responsibilities:Maintain...