
Incident Resolution Specialist
3 days ago
We are seeking a skilled Incident Resolution Specialist to join our team. This is an exciting opportunity for a seasoned IT professional to drive incident resolution, enhance customer satisfaction, and contribute to the overall product quality.
Key Responsibilities:- Investigate production issues raised by customers, Support, and Engineering teams
- Foster collaboration between Support and Engineering teams to facilitate issue resolution and root cause analysis
- Create and track progress of problem tickets in project management tools
- Generate incident analysis reports with cross-functional teams
- Analyze log files using logging/monitoring tools to identify and resolve issues
- Debug basic REST API calls and execute SQL database queries to gather insights
- Document knowledge base articles and participate in security audits
- 8+ years of experience in IT roles such as SRE, Sysadmin, Developer, QA, or Technical Support
- University degree in a relevant field
- Strong analytical, problem-solving, and collaboration skills
- Good understanding of cloud-hosted application architectures
- Data analysis skills to create and interpret dashboards
- Familiarity with project management and documentation tools
- Excellent verbal and written communication skills in English
- Solid knowledge of cloud infrastructure components and networking fundamentals
- Experience with REST APIs, logging/monitoring tools, and SQL
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Incident Resolution Specialist
2 weeks ago
Bengaluru, Karnataka, India beBeeincident Full time ₹ 19,40,063 - ₹ 24,56,677Incident Resolution Specialist">We are seeking a highly skilled Incident Resolution Specialist to join our team. In this critical role, you will be responsible for coordinating the resolution of major incidents utilizing technical and business resources.">Key Responsibilities:">">Execute the Incident Management process tasks in adherence with global...
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Incident Resolution Specialist
3 days ago
Bengaluru, Karnataka, India beBeeInvestigator Full time ₹ 12,00,000 - ₹ 20,00,000Job DescriptionAs an Incident Resolution Specialist, you will be responsible for investigating and resolving incidents related to theft, fraud, lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints. You will conduct interviews with relevant parties, gather evidence, and complete incident reports to document...
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IT Incident Resolution Specialist
1 week ago
Bengaluru, Karnataka, India beBeeincident Full time ₹ 80,00,000 - ₹ 1,20,00,000Job OpportunityWe are seeking a skilled IT professional to join our team as an Incident Resolution Specialist. In this role, you will be responsible for efficiently managing and resolving incidents to minimize business disruption.Responsibilities:Analyze and troubleshoot technical issues to identify root causes.Collaborate with teams to enhance service...
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Incident Resolution Specialist
1 week ago
Bengaluru, Karnataka, India beBeeIncident Full time ₹ 1,04,000 - ₹ 1,30,878Incident Management Professional RequiredJob Title: Incident ManagerWe are seeking an experienced Incident Manager to oversee the efficient resolution of incidents.The ideal candidate will have a proven track record in managing complex incident scenarios and ensuring timely issue resolution.Responsibilities include:Monitoring and resolving incidents in a...
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IT Incident Resolution Professional
1 week ago
Bengaluru, Karnataka, India beBeeIncidentManagement Full time ₹ 1,04,000 - ₹ 1,30,878Incident Management SpecialistJob Description:Our team is seeking an experienced Incident Management Specialist to join our roster of skilled professionals. As an integral member of our IT operations team, you will play a critical role in managing and resolving major and severe incidents affecting our infrastructure and business services.Key...
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Major Incident Resolution Expert
2 weeks ago
Bengaluru, Karnataka, India beBeeincident Full time ₹ 1,80,00,000 - ₹ 2,24,00,000We are seeking a skilled Incident Response Specialist to join our team.Key Responsibilities:Critical incident management, including facilitating triage calls to engage technical support teams and coordinating service restoration activitiesDocumenting details related to Major Incidents, including decisions taken, teams engaged, service restoration actions,...
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Incident Management Specialist
2 weeks ago
Bengaluru, Karnataka, India beBeeCriticalIncidentManagement Full time US$ 1,20,000 - US$ 1,50,000Job Title: Incident Management SpecialistWe are seeking a skilled Incident Management Specialist to oversee and lead the management of high-severity incidents, ensuring swift resolution and minimal business impact.Job Description:As an Incident Management Specialist, you will act as a Subject Matter Expert (SME) in Major Incident Management, possessing...
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IT Incident Resolution Specialist
6 days ago
Bengaluru, Karnataka, India beBeeIncidentManager Full time ₹ 80,00,000 - ₹ 1,00,00,000Our team is seeking a highly skilled Incident Manager to join our organization. As an Incident Manager, you will play a critical role in ensuring the smooth operation of our systems and services.Key Responsibilities:Investigate production issues raised by customers, Support, and Engineering teams.Act as a liaison between Support and Engineering to facilitate...
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Production Incident Resolution Specialist
7 days ago
Bengaluru, Karnataka, India beBeeIncident Full time ₹ 5,00,000 - ₹ 8,00,000Incident Management RoleWe are seeking a highly skilled Incident Manager to join our team. This is a critical role that requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.As an Incident Manager, you will be responsible for managing production incidents from start to finish, ensuring...
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Incident Response Leader
2 weeks ago
Bengaluru, Karnataka, India beBeeincident Full time ₹ 1,40,00,000 - ₹ 1,70,00,000Senior Incident Response SpecialistWe are seeking a highly skilled and experienced Senior Incident Response Specialist to join our team. As a key member of our incident response team, you will play a critical role in ensuring the security and integrity of our systems and data.About the RoleThis is a challenging and rewarding role that requires strong...