
Client Engagement Specialist
4 days ago
Job Role: Client Engagement Specialist
We are seeking a results-driven professional to join our team as a Client Engagement Specialist. As a key member of our admissions team, you will be responsible for guiding prospective students through the process of selecting and applying for undergraduate and postgraduate programs.
About Your Responsibilities:
- Counsel prospective clients and provide detailed information about available courses.
- Advise clients on course selection and the application process.
- Maintain records of daily interactions and follow-ups.
- Conduct follow-ups through calls, emails, and online chat platforms.
- Convert prospective leads into confirmed admissions.
- Collect and consolidate participant feedback regularly.
- Accurately record, manage, and act on assigned leads from various sources.
About Your Qualifications:
- Strong client orientation with a focus on delivering excellent service.
- Effective communicator with strong verbal and written presentation skills.
- Good interpersonal skills with the ability to influence and build rapport.
- Self-motivated and able to work independently as well as in a team.
- Target-driven mindset with a proven ability to meet goals.
- Attention to detail and strong administrative skills.
About Our Institution: We are a leading educational institution dedicated to providing high-quality education to students from around the world.
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