Software Technical Support Specialist

2 days ago

Thiruvananthapuram, Kerala, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000

About the Role

We are seeking a highly-driven and motivated Technical Support Specialist to join our team.

The ideal candidate will be responsible for providing technical support to users, creating instructional materials, and assisting with system design and implementation.

This is an excellent opportunity for a detail-oriented individual who excels in analytical and problem-solving tasks.

Key Responsibilities:

  • Provide technical support to users via various communication channels
  • Create instructional materials, such as user manuals and guides
  • Assist with system design and implementation, ensuring seamless integration
  • Liaise with cross-functional teams to ensure project success

Requirements:

  • Bachelor's degree in a related field (Finance, Accounting, Management, or Business Administration)
  • 1 year of experience in software/product-related roles
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Able to work independently and meet deadlines

What We Offer:

  • Competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • A collaborative work environment that values creativity and innovation
  • Flexible work arrangements, including remote work options

We strive to maintain a workplace culture that promotes diversity, equity, and inclusion. If you're passionate about delivering exceptional customer experiences and have a keen eye for detail, we'd love to hear from you

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