
Strategic Operations Lead
2 weeks ago
Key Role Summary
\We are seeking a highly organized and experienced Chief of Staff to support our Centre of Excellence Head in Vijayawada, India.
\The successful candidate will assist with strategic planning, manage special projects, and oversee the daily operations of the Centre of Excellence. This is a full-time role that involves coordinating between internal teams, streamlining processes, and providing executive support to the Head of the Centre of Excellence.
\Job Description\- \
- Lead planning and delivery of multi-channel content programs (web, app, email, social).\
- Manage project scope, schedules, risks, dependencies, and budgets.\
- Run Agile workflows for content operations.\
- Enforce editorial quality standards (style guides, QA checklists, compliance reviews).\
- Manage vendors and freelancers, ensuring SLAs and cost efficiency.\
- Provide weekly status updates, risk assessments, and manage stakeholder communications.\
- Support the Centre of Excellence Head in achieving key objectives.\
- Coordinate and facilitate meetings, workshops, and other events as required.\
- Develop and maintain relationships with key stakeholders, including team members, vendors, and clients.\
- Identify opportunities for process improvement and implement changes to enhance efficiency and productivity.\
- Contribute to the development of content strategies and initiatives.\
- Collaborate with cross-functional teams to achieve business goals.\
- Perform other duties as assigned by the Centre of Excellence Head.\
- Analyze data and metrics to inform decision-making and drive business outcomes.\
- Maintain accurate records and reports as required.\
- Ensure compliance with all relevant policies and procedures.\
- Foster a culture of innovation, collaboration, and continuous learning.\
- Stay up-to-date with industry trends and best practices.\
- Promote a positive and inclusive work environment.\
- Represent the Centre of Excellence in external forums and presentations.\
- Develop and deliver training programs to improve skills and knowledge.\
- Lead or participate in special projects as assigned.\
- Ensure effective communication and stakeholder engagement throughout the organization.\
- Enhance the Centre of Excellence's reputation and credibility through professional networking and partnerships.\
- Implement and maintain systems and processes to ensure operational efficiency and effectiveness.\
- Establish and maintain relationships with key partners, suppliers, and stakeholders.\
- Manage competing priorities and deadlines while maintaining attention to detail and quality.\
- Utilize project management tools and methodologies to plan, execute, and monitor projects.\
- Develop and maintain expertise in content creation, curation, editing, and content management.\
- Design and implement content marketing strategies to engage target audiences.\
- Cultivate and leverage networks to access new ideas, resources, and talent.\\
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