Collection Specialist

10 hours ago


Bengaluru, Karnataka, India beBeeNegotiation Full time ₹ 4,50,000 - ₹ 6,50,000
Business Opportunity

Key Account Manager Summary: As a key account manager, you will be responsible for contacting customers with overdue payments to remind, negotiate, and facilitate repayment. You will also track assigned accounts, maintain regular follow-ups, and escalate unresolved cases.

Key Responsibilities:
  1. Contact customers with overdue payments to remind, negotiate, and facilitate repayment.
  2. Track assigned accounts, maintain regular follow-ups, and escalate unresolved cases.
  3. Guide customers on payment modes, timelines, and resolve basic queries related to dues.
  4. Accurately record call outcomes, payment commitments, and update CRM or collection software.
  5. Ensure all interactions follow RBI guidelines, company policies, and ethical standards.
  6. Assist in locating unreachable customers using available data and tools.
  7. Share recurring customer concerns or disputes with the legal or escalation team for resolution.


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