
Senior Credit Collections Manager
2 days ago
Credit Recovery Specialist
Our team is seeking a highly motivated and experienced Credit Recovery Specialist to join our organization. The successful candidate will be responsible for managing and overseeing the end-to-end credit control process, ensuring timely collections and minimizing overdue accounts.
The ideal candidate will have excellent communication and negotiation skills, as well as the ability to work under pressure and manage multiple priorities. They will also possess strong problem-solving skills and be detail-oriented.
Key responsibilities of the role include:
- Managing and overseeing the end-to-end credit control process
- Ensuring timely collections and minimizing overdue accounts
- Investigating and resolving billing disputes and deductions
- Negotiating payment plans with customers when necessary
- Preparing daily, weekly, and monthly reports on accounts receivable (AR) performance
Requirements for the role include:
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field
- 2+ years of experience in collections over calls, preferably in a BPO/shared services environment who has managed US-based clients
- Excellent communication and negotiation skills
- Ability to work under pressure, meet deadlines, and manage multiple priorities
- Detail-oriented with strong problem-solving skills
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