Collections Specialist

3 weeks ago


Bengaluru, Karnataka, India HiveMinds Full time

Job Title: Collections Specialist – Finance Department (Marketing Agency)

Location: Bengaluru, India

Employment Type: Full-Time

Experience Level: 1–3 year

Overview:

We are seeking a proactive and detail-oriented Collections Specialist to join our finance team. This role is pivotal in managing accounts receivable, ensuring timely client payments, and maintaining healthy cash flow to support our agency's operations.

Key Responsibilities:

  • Monitor and manage outstanding client invoices and accounts receivable.
  • Initiate timely follow-ups with clients regarding overdue payments via email and phone.
  • Negotiate and establish payment plans when necessary.
  • Collaborate with internal teams to resolve billing discrepancies and disputes.
  • Maintain accurate records of all collection activities and communications.
  • Generate regular reports on collection status and aging accounts for management review.

Qualifications:

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
  • 1–3 years of experience in collections, accounts receivable, or a similar financial role.
  • Strong communication and negotiation skills.
  • Proficiency in Microsoft Office Suite, especially Excel; familiarity with accounting software is a plus.
  • Ability to handle sensitive information with confidentiality and professionalism

Preferred Skills:

  • Experience in a marketing or advertising agency environment.
  • Familiarity with industry-specific billing practices and client management systems.
  • Knowledge of local financial regulations and compliance standards


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