
Global Opportunities in Business Process Management
7 days ago
We are seeking skilled professionals for our International Business Process Outsourcing (BPO) team. The ideal candidate will possess strong communication skills, ability to work in a dynamic environment and have excellent problem-solving capabilities.
The selected candidate will be responsible for handling various processes including customer service, technical support, service desk, travel process, and admission counselling. Strong analytical and time management skills are required to meet the demands of this role.
- Customer Service: Respond to customer inquiries, resolve issues, and provide timely responses.
- Technical Support: Offer technical assistance to customers via phone, email, or chat.
- Service Desk: Manage incoming requests, troubleshoot issues, and escalate complex problems to senior technicians.
- Travel Process: Coordinate travel arrangements, book flights and hotels, and ensure smooth logistics.
- Admission Counselling: Guide students through the admission process, provide information on courses and programs.
The successful candidate will have the opportunity to grow professionally, develop new skills, and contribute to a dynamic team.
Requirements:
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong analytical and problem-solving skills
- Excellent time management and organizational skills
Benefits:
- Competitive salary package
- Opportunities for career growth and development
- A supportive and dynamic work environment
Contact Information:
For more information, please contact Abhishek at Call or WhatsApp your resume.
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