Global Payment Process Manager

2 days ago

Bengaluru Bangalore Chennai Delhi, India beBeepayment Full time US$ 90,000 - US$ 1,20,000
Job Description

As a Payment Lifecycle Specialist, you will be responsible for overseeing the day-to-day operations supporting APAC Operations. This role involves managing electronic and manual payments processing, ecommerce payments, import invoice processing, FX payments, query and escalation management.

You will be responsible for understanding key metrics and risk components, as well as managing a team to meet financial goals and objectives. You will partner globally with regions where business operations are located.

Key Responsibilities
  1. Manage overall KPI's and KRI's of processes
  2. Handle projects independently
  3. Be responsible for overall management and oversight of APAC processes handled by GCC
  4. Be responsible for team performance; provide training and feedback
  5. Exhibit full knowledge and thorough understanding of payments lifecycle payments processing
  6. Keep abreast of new technologies and applications, and their implications for assigned area
  7. Recognize and drive regional improvement opportunities arising from local/global situations
  8. Ensure all operation procedures are in compliance with industry and legal regulatory rules and guidelines both locally and globally
  9. Build exceptional relationships with business partners and stakeholders. Ensure implementation of best practices across the assigned branches
Required Skills and Qualifications
  • Minimum 10 years Cash Operations/Product experience with a Bank/GCC
  • Understanding of and experience in payment, Swift, clearing, Nostro recon etc.
  • Client focus minded
  • Knowledge of various aspects of International Payment Processing Operations
  • Working/Expert Knowledge of SWIFTS international payment conventions practices is a must
  • Excellent communication and presentations skills across various stakeholders and senior management
  • Intermediate/Advanced experience using Microsoft Office, including Excel and PowerPoint
  • Excellent analytical and logical thinking to understand and analyze complex business processes
  • Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills
  • Fluent written and oral communication skills in English
Preferred Qualifications, Skills and Capabilities
  • Candidates with exposure to APAC market would be preferred

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