
A Leader in KYC Program Development
6 days ago
Job Overview
The KYC Operations Manager is a key leadership position that oversees the design, implementation and management of robust internal Know Your Customer (KYC) programs.
Key Responsibilities:
- Lead and manage KYC operations in line with compliance frameworks, policies and standards.
- Oversee Business-As-Usual (BAU) processes and client refresh activities to identify opportunities for global process migration and scalability.
- Provide effective people management including coaching, mentoring and ensuring service level standards are consistently achieved.
- Collaborate with Compliance and senior business leaders to ensure adherence to regulatory requirements and business objectives.
- Supervise client onboarding processes and implement enhancements to improve the client experience.
- Deliver timely and accurate Management Information System (MIS) reports for senior stakeholders.
- Monitor daily account refresh activities to ensure documentation and regulatory standards are met.
- Conduct quality assurance reviews on onboarding and refresh cases to ensure compliance and accuracy.
Requirements:
- Leadership skills with ability to lead and motivate teams.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Knowledge of AML/CFT regulations and risk-based approaches.
Benefits:
This role offers a competitive salary package, opportunities for professional growth and development, and a collaborative work environment.
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